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covid higyene policies

CLASS CREDIT POLICIES OVER LOCKDOWN

FOR ALL INFO ABOUT COVID LOCKDOWN EXTENSIONS AND HOW IT AFFECTS YOUR CHILD'S CLASSES OR CREDITS, PLEASE EMAIL US. (We can't respond via phone to these enquiries at the moment)

Dear regulars.

If your child was booked in to Term 3, you have the option to use that credit towards our unlimited weekly Zoom class pass. The children can attend as many days of the week as they like. 

If your child doesn’t take to zoom, we totally understand. At the moment, we can only credit you for future terms. We are unable to refund at this time. 

 

 

HOLIDAY POLICIES

Good news for families stuck with kids at home while they need to work or get things done these holidays.

Holiday Camps Can Stay Open – even in locked down zones. This announcement will be updated daily. We will call Covid Hotline daily to confirm we can continue. At present, businesses caring for children can go ahead with activities. This can change any day. 

NEW UPDATE: IF YOU NEED TO CANCEL- PLEASE CANCEL BY 4PM THE DAY BEFORE LATEST . WE CANT PROCESS CANCELLATIONS AFTER AS WE ARE INUNDATED WITH CHANGES/ CANCELLATIONS AND ENQUIRIES. YOU CAN CANCEL AFTER 4PM BUT WILL NEED A DR CERTIFICATE OR COVID TEST VERIFICATION TO GET A REFUND. PLEASE TAKE THIS INTO CONSIDERATION.

(1) Activity providers who are recognised for Active/ Creative kids vouchers fall under the category “Early Childhood Education”. Early Childhood Education providers are allowed to run their business over lockdown
 
(2) Children from lockdown areas are allowed to attend, be cared for at Early Childhood Education facilities over the school holidays.
 
(3) Teachers from lockdown zones are allowed to come to work as they can easily prove their work cannot be done from home. 

We can’t wait to see you. 

You still have the right to cancel if you have personal concerns. Please cancel as soon as you make the decision so we can let another child have your spot. Cancellations can have credit or refund of 85% of payment (to cover cost of booking system/ bank charges etc). 

We can’t credit or refund cancellations the morning of the camp unless you provide us with a medical certificate from the dr proving they weren’t able to attend the day. 

If you book 5 days for the price of 4- one day will not be credited with a $ amount. if you purchased in time for early bird special, you can be credited the early bird amount (not the full price). 

 

Our classes in Annandale will now be capped and will be splitting up the group into two classes of 10-15 children. There will be a division between the classes and they will alternate times at the park to ensure there are less children in the studio at any one time. 

We will be temperating checking each child on arrival and providing hand sanitiser at the door and throughout the day. Please do not send your child to our camps if they are feeling unwell or if you or your child have been to any of the hotspot locations. 

Click on the pics below to enlarge our policies as they pertain to you or your children.